At Simply Clean Spaces Ltd, we are committed to protecting the privacy and security of our customers' personal information.
This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our cleaning services or interact with our website.
Information We Collect:
- Personal Information: When you book our cleaning services or create an account with us, we may collect personal information such as your name, address, email address, phone number, and payment details.
- Service Information: We may collect information about the cleaning services you request, including the frequency of service, type of service, and any special instructions or preferences.
- Website Usage Information: When you visit our website, we may collect information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, and pages visited.
How We Use Your Information:
- Providing Services: We use your personal information to provide the cleaning services you request, including scheduling appointments, communicating with you about your service, and processing payments.
- Improving Our Services: We may use your information to analyse trends, track user activity, and improve our services and website functionality.
- Marketing: With your consent, we may send you promotional emails about our services, special offers, or other information we think you may find interesting.
Information Sharing:
- Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, IT service providers, and marketing agencies.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Your Choices:
- Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in the emails we send you or by contacting us directly.
- Access and Update: You can access and update your personal information by contacting us directly on compliance@simplycleanspaces.com
Data Security:
We take the security of your information seriously and take appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or sending you a notification.
Contact Us:
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at compliance@simplycleanspaces.com
Last Updated:
18th July 2024